Oh My Tokyo

Delivery Information

Delivery Information

We are online tokyo toys & go go anime in Uk, selling fortune cat, sanrio uk, mogu mogu drinks, minions, demon slayer mitsuri, bento box

Local  Delivery

For local delivery (UK), all orders are shipped via Royal Mail with full duties and taxes included.

Standard Tracked UK Delivery

  • Orders are typically delivered within 3-5 working days.
  • Orders over £45  for free shipping.
 

Next Day Tracked UK Delivery

  • Orders placed before midnight 2am will be delivered the following day.
  • This service uses a ‘signed for’ delivery method (You can choose Royal Mail Next Day Delivey).
  • Orders over £75  for free shipping.
 

Additional Information:

  • Quoted transit times are in working days and therefore do not include Saturdays, Sundays or Bank Holidays. Orders placed during the weekend will be dispatched on the following Monday.
  • Generally your order will be dispatched all in one parcel, however if your order is very heavy, it may be split into multiple parcels.
  • Orders placed over the weekend will be dispatched on the following Monday.
  • If you wish to send a gift directly to the recipient, simply provide their address during checkout, and we’ll handle the rest.
  • We can deliver to UK Post Office Boxes and BFPO addresses as well.
  • After your order is dispatched, we’ll send you an email confirmation along with the consignment reference number.
  • If you’re not at home when the delivery arrives, the delivery person may leave the package with a neighbour or provide instructions for a re-delivery or collection at your local post sorting office. To avoid missed deliveries, consider shipping to an address where someone is always available.
  • There’s no extra charge for delivery to Northern Ireland, the Scilly Isles, the Channel Islands, or the Scottish Highlands. However, please allow a couple of extra days for delivery to these destinations.
  • To track your order with Royal Mail (13-digit reference numbers beginning with DW, ZJ, or RI), visit the Royal Mail Tracking website
  • If you realize the delivery address is incorrect before your order is dispatched, contact us during working hours so we can amend it. Please double-check the delivery address to avoid re-delivery charges due to incorrect details or non-collection from the sorting office.
 
 

International  Delivery

Oh My Tokyo offers international delivery to over 20 countries. (Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, India, Ireland, Italy, Netherlands, Norway, Poland, Portugal, South Africa, Spain, Sweden, Switzerland, USA).

If your country isn’t listed at checkout, feel free to contact us, and we’ll do our best to add it. Most international deliveries outside the UK are shipped via DPD or Royal Mail with full tracking, and your country’s postal service will handle the final delivery.

Please note that for orders outside the UK, customs fees, including duties and import taxes, may apply. These are the responsibility of the customer, and Oh My Tokyo is not liable for any additional charges. We recommend checking with your local customs office for rates before placing your order.

Delivery times provided are estimates. While we strive for fast dispatch, delays may occur due to factors beyond our control, such as customs checks or local issues.